WHERE WE SHIP
Spencer Barnes LA is now available worldwide!
Please ensure all address information is input correctly. We cannot take responsibility if a delivery does not occur because an address was not properly entered at check-out.. This can result in not receiving an order. If this occurs, it is the responsibility of the customer to contact the shipping carrier to get information on the whereabouts of the order.
SHIPPING METHODS, COSTS AND DELIVERY TIMELINES
Due to safeguard in place to protect our distribution centre employees, shipments may be delayed. You will receive a shipping notification by email once your order has shipped.
All other orders are packed and shipped within 2 to 3 business days and should arrive within 5 to 8 business days depending on geographic location. International orders can take up to 14 business days for delivery.
Continental USA and Canada - All orders are shipped FREE by ground freight.
Alaska, Hawaii and Puerto Rico - $9.00 USD
International - Shipping costs are based on weight plus applicable duties and taxes. The total price is calculated as shown in the transaction summary. The lowest possible price will be charged. *The goods will be imported on behalf of the customer. The customer authorizes Spencer Bares LA to import the goods on his behalf. Further, the customer agrees that Spencer Barnes LA may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The customer will pay the taxes & duties in addition with the purchase price of the goods.
Orders placed between Friday at 12 pm and Sunday at 12 am will not be delivered until the following Wednesday.
ADDITIONAL SHIPPING INFORMATION
Most orders are shipped from our Distribution Centre in North Brunswick, New Jersey or our Canadian Distribution Centre in Toronto, Ontario.
We ship from Monday to Friday, excluding Federal Holidays.
All orders placed after 8 am Friday and over the weekend are packed and shipped Monday.
Orders placed during a Federal Holiday weekend are packed and shipped the first business day after the holiday.
Some international orders are shipped through various countries around the world to abide by regulatory requirements.
A $15 USD Non–Delivery Fee will be charged for all refused shipments. The Non-Delivery fee will be charged to the method of payment selected during the checkout procedure and will be subtracted from any refund or store credit.
HOLIDAY SHIPPING HOURS
In accordance with U.S. Federal Holidays, our Distribution Centre will be closed on the following holidays:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Years Day
Once your order is ready to be shipped, you will receive an email that will contain all shipment details including your tracking number and a link to the selected carrier’s site.
Please email us at firstname.lastname@example.org if you are experiencing any difficulties.