NOW SHIPPING WORLDWIDE!

SHIPPING INFORMATION

SHIPPING TIMELINES FOR HOLIDAY 2018:

Please place your holiday orders before December 16 to guarantee delivery by December 24th.

This only applies to US orders.

 

 

WHERE WE SHIP

Spencer Barnes LA is now available worldwide!



ADDRESS INFORMATION

Please ensure all address information is input correctly. We cannot take responsibility if a delivery does not occur because an address was not properly entered at check-out..  This can result in not receiving an order. If this occurs, it is the responsibility of the customer to contact the shipping carrier to get information on the whereabouts of the order.



SHIPPING METHODS, COSTS AND DELIVERY TIMELINES

All orders are packed and shipped within 2 business days and should arrive within 5 to 8 business days depending on geographic location. International orders can take up to 14 business days for delivery.

 

 

STANDARD DELIVERY

Continental USA and Canada  - All orders are shipped FREE by ground freight.  

Alaska, Hawaii and Puerto Rico - $15.00 USD

International - Shipping costs are based on weight plus applicable duties and taxes. Total price is calculated as shown in the transaction summary. The lowest possible price will be charged.



EXPRESS SHIPPING

We offer 2 Business Day Expedited Shipping within the Continental USA - $15 USD

Orders placed between Friday at 12 pm and Sunday at 12 am will not be delivered until the following Wednesday.

Express Shipping cannot be shipped to a PO Box.

Please note at this time Express shipping is currently only available to customers who are shipping within Continental USA.



ADDITIONAL SHIPPING INFORMATION

Most orders are shipped from our Distribution Centre in North Brunswick, New Jersey or our Canadian Distribution Centre in Toronto, Ontario.

We ship from Monday to Friday, excluding Federal Holidays.

All orders placed after 8 am Friday and over the weekend are packed and shipped Monday.

Orders placed during a Federal Holiday weekend are packed and shipped the first business day after the holiday.

Some international orders are shipped through various countries around the world to abide by regulatory requirements.

 



REFUSED PACKAGES

A $15 USD Non–Delivery Fee will be charged for all refused shipments.   The Non-Delivery fee will be charged to the method of payment selected  during the checkout procedure and will be subtracted from any refund or store credit.

 

 

HOLIDAY SHIPPING HOURS

In accordance with U.S. Federal Holidays, our Distribution Centre will be  closed on the following holidays:

- Memorial Day

- Independence Day

- Labor Day

- Thanksgiving Day

- Christmas Eve

- Christmas Day

- New Years Day

  



TRACKING ORDERS

Once your order is ready to be shipped, you will receive an email that will contain all shipment details including your tracking number and a link to the selected carrier’s site.

Please email us at customerservice@spencerbarnesla.com if you are experiencing any difficulties.